Neal is the Global Cyber Risk Intelligence and Claims Director for BOXX Insurance, joining BOXX in Jan of 2022 from his role as the North American Cyber Practice Leader for Crawford and Company Insurance Adjusters. He is a recognized leader internationally, in the complexities of responding to cyber attacks including ransomware negotiation, privacy breach and data loss. Neal has adjusted insured and uninsured losses arising from over 400 cyber attacks and breaches internationally, including Asia, United States, Canada and Europe. A recognized expert he has presented to brokers, business leaders and insurers on issues related to cyber insurance and cyber risk management, assisting a wide range of industries, in their understanding of pre and post loss management and response to cyber events.