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Privacy Policy

Privacy Policy

Effective date: Jan 25 2026

siberX (“us”, “we”, or “our”) operates the https://siberx.org website (the “Service”). This page informs you of our policies regarding the processing (collection, use, transfer, retention, storage, and disclosure) of your personal data when you use our Service and the choices you have associated with that data.

In this Policy, “Personal Data” refers to any information that on its own, or in combination with other available information, can distinguish an individual, or any information with a high risk of harm that is linked directly to an individual (e.g., financial, medical, government).

Regulatory Compliance

We are committed to protecting your privacy in accordance with the highest level of privacy regulation. As such, we follow the obligations under:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial legislations in Ontario, Canada.
  • The EU’s General Data Protection Regulation (GDPR).
  • Relevant state or provincial regulatory requirements.

By using the Service, you agree to the processing of information in accordance with this policy. Unless otherwise defined, terms used here have the same meanings as in our Terms and Conditions.

Information Collection And Use

We collect several different types of information for various purposes to provide and improve our Service to you.

1. Personal Data

While using our Service, we may ask you to provide us with certain personal information that can be used to contact or identify you, including but not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Cookies and Usage Data

2. Usage Data

We may also collect information on how the Service is accessed and used (“Usage Data”). This may include your IP address, browser type, browser version, the pages you visit, the time and date of your visit, time spent on those pages, and other diagnostic data.

3. Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

  • Session Cookies: To operate our Service.
  • Preference Cookies: To remember your preferences and various settings.
  • Security Cookies: For security purposes.

Third-Party Service Providers

  • We use third-party service providers to operate, analyze, secure, and improve our Service. These providers may process Personal Data on our behalf strictly for the purposes described in this Privacy Policy and in accordance with applicable data protection laws.
  • Third-party service providers may have access to limited Personal Data only to perform specific tasks on our behalf and are contractually obligated not to disclose or use it for any other purpose. Where applicable, these providers act as data processors under GDPR and equivalent regulations.
  • Personal Data processed by third-party providers may include identifiers (such as IP address or email), usage data, transactional data, or technical metadata necessary to deliver the service.

Purpose and Legal Basis for Processing

We collect and use personal data with your consent to provide, maintain, and develop our products and services. These purposes include:

  • Building a Safe and Secure Environment: Verifying identity and preventing security incidents (breaches, attacks, hacks).
  • Product Improvement: Delivering, debugging, and improving services; enabling account access and monitoring our online live streaming platform (siberxchange).
  • Support: Providing technical and customer support.
  • Marketing: Generating anonymized usage statistics; sending newsletters and marketing communications; organizing events and registrations.
  • Order Fulfillment: Delivering products or services, including electronic and physical shipments.

Where we process data to provide a product, it is to perform contractual obligations. All processing is necessary for our legitimate interests. Within our contract, if you fail to provide consent, some services may not be available to you.

Data Storage, Transfer, and Security

Transfer of Data

Your information may be transferred to and maintained on computers located outside of your jurisdiction where data protection laws may differ. If you are located outside Canada, please note that we transfer and process data in Canada. Your submission of such information represents your agreement to that transfer.

Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. To mitigate risk, we host your information within a secure, enterprise-level cloud environment designed with robust access controls. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Retention & Deletion

We retain personal data only for as long as necessary for the purpose it was collected or as required by law. When no longer needed, we remove or anonymize the data.

Disclosure of Data: Legal Requirements

siberX may disclose your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation.
  • Protect and defend the rights or property of siberX.
  • Prevent or investigate wrongdoing in connection with the Service.
  • Protect the personal safety of users or the public.
  • Protect against legal liability.

Your Rights

Depending on your location, you may have the following rights:

  • Right to Access: Request a copy of your data.
  • Right to Rectification: Correct inaccurate data.
  • Right to be Forgotten: Request deletion of data (subject to legal obligations).
  • Right to Restriction: Limit how we process your data.
  • Right to Portability: Receive your data in a structured, electronic format.
  • Right to Objection: Object to processing based on legitimate interests.
  • Right Not to Be Discriminated (CCPA): Exercise your rights without service denial.

To withdraw consent or exercise these rights, contact us at
assistant@siberx.org.

Service Providers

We employ third-party companies (Service Providers) to facilitate our Service, such as Google Analytics. These third parties have access to your Personal Data only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

In addition to the service providers identified in this Privacy Policy, siberX may use other third-party plugins, integrations, and tools within its website infrastructure to support functionality, performance, security, analytics, content management, and administrative operations. These tools may process limited Personal Data or technical/usage data only as necessary to provide their intended functionality and in accordance with applicable data protection laws.

For a complete and up-to-date list of third-party plugins, integrations, or service providers used by siberX, or for questions regarding how your Personal Data is processed by these tools, please contact us at
assistant@siberx.org.

Children’s Privacy

Our Service is not intended for individuals under 18. We do not knowingly collect data from children. If you become aware that a child has provided us with data, please contact us so we can delete it.

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